Shipping policy

Shipping Policy

Last Updated: July 22, 2026

Thank you for shopping with GlowSpects. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

  • Orders are processed within 1–3 business days (Monday through Friday, excluding holidays).
  • Once your order has been processed, you will receive a confirmation email with tracking information when available.
  • Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses.

Shipping Times

Estimated delivery times are as follows:

  • United States: 7–15 business days
  • Canada: 8–18 business days
  • International: 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated. Promotional offers, including free shipping, may be available during special campaigns.

Order Tracking

Once your order has shipped, you will receive a tracking number via email (when available). Please allow up to 72 hours for tracking information to update after shipment.

Delays

Delivery times may be affected by factors beyond our control, including:

  • High order volumes
  • Weather conditions
  • Customs processing
  • Carrier delays
  • Public holidays

GlowSpects is not responsible for shipping delays caused by carriers or customs.

Lost or Stolen Packages

If your package is marked as delivered but you have not received it, please:

  1. Check around your delivery location.
  2. Ask neighbors or household members if they accepted the package.
  3. Contact the shipping carrier.
  4. If you still cannot locate your order, contact us and we will do our best to assist you.

GlowSpects is not responsible for packages lost or stolen after they have been marked as delivered by the shipping carrier.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address. If an incorrect address is entered and the order has already been processed or shipped, we may be unable to make changes.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery and include:

  • Your order number
  • A description of the issue
  • Clear photos of the damaged or defective item

We will review your request and work toward an appropriate resolution.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us at:

GlowSpects
Email: glowspects.com